Legal

Terms of service

Last updated: 12 July 2026

These terms govern the purchase of services and digital products from AppsAI via appsaiagents.com. Full trader registration details (legal entity, KVK number, VAT number and registered address) are available on request at support@appsaiagents.com. By placing an order you accept these terms.

1. Services & digital products

We sell fixed-scope services, monthly service packages, and downloadable digital products. The specific package, product page, written proposal or statement of work defines the deliverables, timeline, required client inputs and revision allowance. Work outside that scope requires written approval and may incur additional cost.

2. Prices, payment & VAT

Prices are shown in euro and are exclusive of VAT unless stated otherwise; applicable VAT is added where required. Payment is taken via Stripe- or PayPal-hosted checkout; we never handle your card details. Larger engagements may be invoiced as a deposit plus milestone payments. Work begins after the required payment or deposit is confirmed.

3. Delivery estimates

Timelines shown are good-faith estimates, not guarantees, and depend on timely client inputs. We will notify you if a delivery date needs to move.

4. Client responsibilities

You agree to provide accurate, lawful materials and content, timely access and feedback. Delays in client inputs may extend delivery dates.

5. Revisions

Each package includes the revision rounds stated on its page or proposal. Further changes are quoted separately.

6. Third-party costs

Third-party subscriptions, advertising spend, hosting, premium themes, apps, and API/usage fees are excluded unless the scope states otherwise and normally remain in your own accounts.

7. Delivery by vetted specialists

We may use vetted specialists and contractors to deliver parts of a project while AppsAI remains your single point of contact and is responsible for delivery. Contractors work under confidentiality and IP-assignment terms and receive only the access needed.

8. Intellectual property

On full payment, the final deliverables produced specifically for you transfer to you, except for third-party or pre-existing materials, and tools or components we license to you for use. Digital products are licensed, not sold, for your own use as described on the product page; resale is not permitted unless expressly stated.

9. Consumer withdrawal rights (distance selling)

If you buy as a consumer in the EU/Netherlands, you generally have a 14-day right to withdraw from a distance purchase. Two important exceptions apply:

• Services: if you ask us to begin during the withdrawal period, you may owe a proportionate amount for work done; once a service is fully performed with your prior consent, the right to withdraw is lost.
• Digital content: for downloadable products delivered immediately, you consent at checkout to immediate performance and acknowledge that you lose the right of withdrawal once delivery begins.

10. Cancellation & refunds

Before work starts, a service order can be cancelled for a refund less any non-recoverable third-party costs. After work starts, refunds reflect work completed. Downloadable digital products are non-refundable once delivery has begun, except where required by law or where a file is defective. Contact support@appsaiagents.com for any refund request.

11. Liability

To the extent permitted by law, our total liability for any claim is limited to the amount you paid for the relevant order. We are not liable for indirect or consequential loss, or for outcomes that depend on factors outside our control (for example advertising results, platform decisions or third-party services). Nothing limits liability that cannot be limited by law.

12. Governing law & disputes

These terms are governed by the law of the Netherlands. We aim to resolve disputes amicably; failing that, they are subject to the competent Dutch courts, without affecting mandatory consumer protections in your country of residence.

13. Changes

We may update these terms; the version in force at the time of your order applies to that order.

Contact

support@appsaiagents.com

This is a good-faith draft based on our current operations and should be reviewed by a qualified adviser before being relied upon.